Frequently Asked Questions
Can't find your answer? Email us at support@forgefit.com
How long does shipping take?
US orders typically arrive in 7–15 business days. International orders take 10–30 business days depending on your location. You'll receive a tracking number as soon as your order ships.
Do you offer free shipping?
Yes — all orders over $50 ship free. Orders under $50 are charged a flat rate of $4.99.
What is your return policy?
We offer 30-day hassle-free returns on all unused items. Just email us and we'll sort it out — no questions asked.
Can I use the LAUNCH15 discount code?
Yes! Use code LAUNCH15 at checkout to get 15% off your first order. Valid on all products.
Are your products suitable for beginners?
Absolutely. All of our recovery tools are designed for every fitness level — from first-time gym goers to professional athletes.
My order hasn't arrived — what do I do?
First check your tracking link (sent via email). If your order is more than 5 days past the estimated delivery date, email us at support@forgefit.com with your order number and we'll investigate immediately.
Do you ship internationally?
Yes — we ship to most countries worldwide. International orders may be subject to customs fees which are the buyer's responsibility.